Returns & Refunds

It's really quick! We strive to deliver all our orders / products in the fastest time possible. Depending upon your address, the delivery time may vary between 2 - 9 working days. That still won't stop us from trying to get you your order faster. On each product's display page, you can enter your location's pin code to check when you can expect to receive the delivery.

 

We request you not to accept a package if it is tampered. In case you already have and that has an issue, Please reach out for help.

You can track your order as soon as it is shipped out. To know the status of your item real time, just tap on the tracking link in the email sent to you. Alternatively, you can also login to AJIO.com and visit the ‘My Account' section to know your order status.

At AJIO, we have a very flexible returns policy which is absolutely customer friendly. If you do not find the product(s) satisfying, you can return it as long as the following conditions are met: It should be unused. You can wear it to check for fit and comfort, making sure that any smell does not transfer to the product (natural body odour, body deodorant, perfume etc.). It should be unwashed. We don't want you wasting any detergent! ☺. The price tags, brand tags, shoe-box and all original packaging must be present . The product must be returned within 30days (*30 days of return window, for items displayed as part of WinterSale). Any gifts received must also be returned along with the product. Toys will have 10 days return/replacement policy in case you have received a damaged, defective, wrong product or product with missing accessory.